Secure Storage in Prineville, OR
2200 NE Buckboard Lane
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Reviews from Customers of Secure Storage in Prineville, Oregon

 

Average rating / 164 reviews

5 Out of
5 stars

         
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Secure Storage Prineville


  • 5 out of 5 stars
    Fantastic. The people were very welcoming and knowledgeable. The facility is so clean and a free moving truck (in town) to bring you items to storage!

     


  • 5 out of 5 stars
    Friendly, clean units. Clean premises.

     


  • 5 out of 5 stars
    Friendly and helpful staff. Very clean facility. Highly recommended.

     


  • 5 out of 5 stars
    very good, 2nd time to use them. very helpful, patient

     


  • 5 out of 5 stars
    Very nice

     


  • 5 out of 5 stars
    Great and understanding people with incredible service!

     


  • 5 out of 5 stars
    So far, very good but a little out of the way for us.

     


  • 5 out of 5 stars
    Excellent facility and service! Staff is friendly and super helpful. As a customer I feel the staff is always available to help with any concerns or specific storage needs I have.

     


  • 5 out of 5 stars
    The staff was very friendly and the storage units were clean. It was nice to have the access of the carts and hand truck to move our boxes.

     


  • 5 out of 5 stars
    Professional

     


  • 5 out of 5 stars
    Very polite, super friendly and cares about their customers. The storage grounds are kept clean and always positive experience!

     


  • 5 out of 5 stars
    GREAT!

     


  • 4 out of 5 stars
    Good service, friendly and helpful

     


  • 5 out of 5 stars
    We love the facility. We feel safe leaving our stuff there. This is our second time using the storage facility. The staff are very friendly!

     


  • 5 out of 5 stars
    Brendan has been incredibly helpful right from the get-go. I find him to be organized, efficient and polite. When I have questions, he has had the answers.

     


  • 5 out of 5 stars
    Great customer service! Highly recommend them. Really appreciated the help they offered.

     


  • 5 out of 5 stars
    Staff is great, clean facility

     


  • 5 out of 5 stars
    I had a very positive experience. Very accommodating and no hassle from start to finish. Thank you. If I need service again I will definitely return!

     


  • 5 out of 5 stars
    Very helpful and easy to work with.

     


  • 5 out of 5 stars
    Interaction with staff is always professional and courteous. Everything was as expected and I felt my belongings were safe.

     


  • 5 out of 5 stars
    Excellent service and great amenities.

     


  • 5 out of 5 stars
    Very clean storage area. Payments are easy and I get a confirmation of that payment every pay period.

     


  • 5 out of 5 stars
    My only complaint is that my storage is in the climate controlled area and there is a fairly high gap between the asphalt outside and the door. It makes is very hard to move the carts through the door because of that elevated lip. I even had some of my stuff fall off the cart while trying to move the card over the lip.

     


  • 5 out of 5 stars
    We’ve never had a better storage unit or facility. We like online payments and the security at the gate.

     


  • 5 out of 5 stars
    Simply the best. Professional staff. Excellent facility.

     


  • 5 out of 5 stars
    The facility is very well run and maintained. Having access to the truck for moving items to storage is a big plus.

     


  • 5 out of 5 stars
    Great service and staff!

     


  • 5 out of 5 stars
    Excellent customer service and a safe and secure area.

     


  • 5 out of 5 stars
    Very good. Facilities are clean and well cared for

     


  • 4 out of 5 stars
    Nothing to complain of. I wish the website had AutoPay.

     


  • 5 out of 5 stars
    Due to moving from Prineville back to the valley, we needed a place to store temperature sensitive items. The climate controlled unit we rented from Secure Storage did not let us down. We stored everything from vinyl records, to wax candles, and my postage stamp collection in there. The added bonus was the carts available to haul our boxes from the exterior door down the hallway to our unit. Everything was always clean, cool, and well managed. Would recommend this storage company to anyone.

     


  • 5 out of 5 stars
    Very friendly people. Clean and secure.

     


  • 5 out of 5 stars
    It’s been great Very polite and helpful The storage areas clean

     


  • 5 out of 5 stars
    Staff was very friendly, everything was easy. We had container delivered and it went smoothly with help from the office staff. Also used the on site truck which was also a breeze. Best storage experience we’ve had!

     


  • 5 out of 5 stars
    I still have my 5th wheel at your facility and plan on continuing using it.

     


  • 5 out of 5 stars
    I have experienced nothing but top-notch service in every interaction with Brendan and the whole team. You wouldn't think "service" is something you would consider with a company that simply rents you a space to store your belongings, but believe me, it matters. These guys are the best and I would not hesitate to recommend Secure Storage to anyone.

     


  • 5 out of 5 stars
    Brendan and Jennie are great folks to work with - we highly recommend Secure Storage in Prineville!

     


  • 5 out of 5 stars
    Brenda and Jennie are the most amazing people! I also like the managers at the Redmond facility. Couldn't ask for a better experience!

     


  • 5 out of 5 stars
    The staff at the Secure Storage facility in Prineville have been extremely professional, friendly and accommodating throughout the past year. I highly recommend them and Secure Storage!

     


  • 5 out of 5 stars
    Service was excellent, inquires were responded timely and everyone I spoke to were very professional. The overall appearance of the facility was excellent.

     


  • 5 out of 5 stars
    Always a positive experience. Thank you 😊

     


  • 5 out of 5 stars
    Very helpful and professional. Excellent service and facility. No complaints.

     


  • 5 out of 5 stars
    Excellent Service

     


  • 5 out of 5 stars
    Very satisfied. Feel your facility is secure and well monitered.

     


  • 5 out of 5 stars
    Best storage unit place I’ve used in any town I’ve lived in. Best customer service and super clean and reasonable priced units. Love it and love the team managing the units.

     


  • 5 out of 5 stars
    No complaints

     


  • 5 out of 5 stars
    Always friendly helpful and clean.

     


  • 5 out of 5 stars
    I am very satisfied with your business.

     


  • 5 out of 5 stars
    All around good service. Appreciated the cleanliness and security. Staff was most helpful.

     


  • 5 out of 5 stars
    Excellent in every way!

     


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